Objectives
Main expected benefits for the participants are:
- Introduction to the KPI concepts, by their developers
- Presentation of examples of application (both within and outside the iNTeg-Risk project)
- Exchange of experiences in using KPIs both within iNTeg-Risk and in other projects/activities
Target Attendees / Participants
This course is targeted to current master of engineering students
Course Content by Units
- Definition and overview of KPIs
- Guidelines
- Examples of application
- tools and techniques
Teaching Methods
The course includes:
- introductory note explaining aim and structure of the course, and used methodology as well
- ex cathedra lecturing illustrated by number of examples
- review of main topics in the end of each lecturing unit
Literature
- David Parmenter 2007, Key Performance Indicators: Developing, Implementing,and Using Winning KPIs, Wiley.
- Duval, C., Dien, Y., Voirin, M. (2009). Methodology to build key performance Indicators (KPIs): for industrial or occupational safety? How to build efficient KPIs? In 1st iNTeg-Risk Conference: Dealing with Risks of Tomorrow's Technologies. Stuttgart, Jun. 2-3, 2009. Stuttgart: Steinbeis. ISBN: 978-3-941417-40-3
- Friis-Hansen, P. (2011). iNTeg-Risk D1.5.1.1: Package of: Reference solutions for D1: Definition of KPIs for emerging risks for selected industry case studies, including CSR aspects of emerging risks, INTeg-Risk, Stuttgart.
- Harold Kerzner (2011). Project Management Metrics, KPIs, and Dashboards: A Guide to Measuring and Monitoring Project Performance, 10, .
- Ronald J. Baker (2006). Measure What Matters to Customers: Using Key Predictive Indicators (KPIs), 10.
- Stanojevic, P. et al. (2010). On-line monitoring and assessment of emerging risk in conventional industrial plants - possible way to implement integrated risk management approach and KPI's. In: 2nd iNTeg-Risk Conference: New Technologies and Emerging Risks - Dealing with multiple and interconnected emerging risks, Stuttgart: Steinbeis. ISBN: 978-3-938062-33-3
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