The module will cover the following topics:
-Definition of quality and quality management system
-Philosophy, basics and evolution of quality management
-ISO 9001 standard – focus on the changes arising from the ISO 9001:2015 version
-Documentation of the quality management system and process
-Continual improvement
-Roles and responsibilities within the quality management system
-Presentation of several project management frameworks
-Presentation of project management’s steps
-Principles of communication and human resources management